Privacy Policy

Effective Date: 02.01.2026

Last Updated: 02.11.2026

1. Introduction

Welcome to True Grit Epoxy (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you provide when visiting our website, gtexpoxy.com (the “Site”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information, including your rights under the California Consumer Privacy Act (CCPA).

2. Information We Collect

A. Information You Voluntarily Provide

    • Name
    • Email address
    • Phone number
    • Property address
    • Project details
    • Any information submitted through contact forms, quote requests, or SMS opt-ins

B. Automatically Collected Information

    • IP address
    • Browser type
    • Device information
    • Pages visited
    • Referring website
    • Date and time of visit

We may collect this information through cookies, analytics tools, and tracking technologies.

3. How We Use Your Information

We use your information to:

    • Respond to inquiries and provide quotes
    • Schedule consultations and services
    • Communicate about projects
    • Send service updates or promotional offers (if you opt in)
    • Improve our website and marketing efforts
    • Comply with legal obligations

We do not sell personal information to third parties.

4. SMS/Text Messaging Consent

If you provide your mobile phone number and opt in to receive text messages:

    • You consent to receive SMS messages from True Grit Epoxy regarding appointments, project updates, promotions, and service notifications.
    • Message frequency may vary.
    • Message and data rates may apply depending on your mobile carrier.
    • You may opt out at any time by replying STOP to any message.
    • You may reply HELP for assistance.

We do not share or sell mobile numbers collected for SMS purposes.

5. Cookies & Tracking Technologies

We may use cookies, Google Analytics, Meta Pixel, or similar technologies to:

    • Understand website traffic
    • Improve user experience
    • Deliver relevant advertising

You may disable cookies through your browser settings.

6. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

A. Right to Know

You may request information about:

    • The categories of personal information we collect
    • The categories of sources from which information is collected
    • The business purpose for collecting information
    • The categories of third parties with whom we share information

B. Right to Access

You may request a copy of the personal information we have collected about you in the past 12 months.

C. Right to Delete

You may request that we delete personal information we have collected, subject to certain legal exceptions.

D. Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

E. No Sale of Personal Information

We do not sell personal information as defined by the CCPA.

To exercise your rights, contact us at:
Email: [email protected]
Phone: (928) 607-3897

We may verify your identity before processing your request.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no internet transmission is completely secure.

9. Children's Privacy

Our services are not directed to individuals under 13 years old. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, contact:
True Grit Epoxy
Email: [email protected]
Phone: (928) 607-3897